Sustainability Plan

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Sustainability Plan 2018-2022

In 2017, Acea’s top management drew up the Business Plan and the Sustainability Plan simultaneously.

Preparation of the 2018-2022 Sustainability Plan was carried out with the full and direct involvement of management, who were called upon to update/redefine the sustainability objectives, introducing 2022 targets and related KPIs.

In order to achieve these an investment of approximately 1.3 billion Euro was estimated. 

The 2018-2022 Sustainability Plan is based on 6 transversal objectives designed to integrate sustainability criteria into corporate governance and 5 operational macro objectives.

  • Goverance level
  • Operational Level
Goverance level

THE 6 OBJECTIVES

ACEA IS COMMITTED TO THE ADEQUATE INTEGRATION OF SUSTAINABILITY INTO THE COMPANY’S GOVERNANCE, THROUGH

  • the integration of sustainability objectives into the system for identifying, assessing and monitoring business risks;
  • the integrated reading of economic and financial data, as well as sustainability data, in order to highlight the total value generated by the Group;
  • the introduction into the performance management systems of objectives aimed at promoting sustainability impacts;
  • the dissemination of the “sustainability culture”, by means of awareness-raising and the involvement of internal and external stakeholders in the matter;
  • the enhancement of ESG (Environmental, Social, Governance) elements in relations with shareholders and investors;
  • the reading of evolutionary trends in national and European regulation, in relation to sustainability-related topics in the areas in which the company operates.
Operational Level

PROMOTING CUSTOMER FOCUS

Improving communication with customers 

  • Developing presence on the web and digital channels, in line with the Group’s communication and positioning requirements

Improving the quality of services

  • Improving the commercial quality of services
  • Improving the technical quality of services

ENHANCING STAFF FOR THE GROUP’S GROWTH

Professional enhancement, training and development of skills

  • Enhancing and increasing Human Capital skills
  • Investing in the development and improvement of the people assessment and selection system

Involving people in the Group’s identity

  • Promoting the implementation of the new “execution” organisation
  • Increasing the level of involvement of the business population
  • Defining and promoting an employer branding plan

Organisational inclusion and well-being

  • Detecting and improving the organisational well-being of the entire business population
  • Enhancing diversity and promoting inclusion

QUALIFYING PRESENCE IN THE REGIONS AND PROTECTING THE ENVIRONMENT

Reducing the environmental impact

  • Planning and implementing measures to combat climate change (mitigation and adaptation)
  • Promoting an efficient use of resources, including by supporting the circular economy
  • Taking initiatives to protect the land and limit impacts on the natural environment
  • Enhancing certified environmental and energy management systems
  • Implementing sustainability logic into purchasing procedures

Contributing to the well-being of the community

  • Promoting activities with a positive impact on the well-being of the community and on the regions in which the company operates 

Consolidating relations with the region

  • Contributing to raising awareness on social and environmental topics
  • Promoting the involvement of stakeholders in corporate projects to create shared value

PROMOTING HEALTH AND SAFETY ALONG THE VALUE CHAIN

Health and safety in the workplaces for Group workers

  • Promoting the culture of health and safety in the workplace

Health and safety in the workplaces for contractors and subcontractors

  • Raising awareness among contractors on health and safety in the workplace

Health and safety of the communities with which the Group operates

  • Ensuring the health and safety of customers and the community of reference for the various services provided

INVESTING IN INNOVATION FOR SUSTAINABILITY

Organisational innovation

  • Promoting “smart” working methods

Technological and process innovation

  • Promoting the resilience of the urban territory and innovation from a smart city perspective
  • Implementing remote control and remote intervention systems
  • Applying new technologies for detecting losses

Creating and promoting knowledge

  • Developing research projects in partnership with other relevant departments